They can be made 48 hours before the service, without expenses or penalties, in writing by WhatsApp at +54 9 294 4668996.
The date of the service can be modified without expenses or penalties 24 hours before the service, by WhatsApp at +54 9 294 4668996..
In case of not taking the service on the agreed date, time and place, 100% of the cost of the service will be charged as cancellation fees.
In the case of pregnant women, with the intention of protecting the mother and baby on the way, as a safety measure, you will not be able to make the trip in quadricycles with tracks. You can only attend dinner at the mountain shelter, paying a reduced rate (lower price).
Children under 3 years old may not even make the trip in quadricycles with tracks, they must be accompanied to the mountain shelter by a responsible adult.
In the event that the passenger manifests a condition or condition, and pretends not to make the excursion and a refund, he must present a medical certificate that supports his request.
In the event of a refund, it will be made through the same payment method with which the service was purchased.
CAUSES OF FORCE MAJEURE.
In the event that, at the discretion of the service provider, the weather conditions imply a risk to the integrity of the passengers, the service will be canceled. The tour is not suspended due to rain or unfavorable weather.