Everything you need to know about the excursion

Cancellation policy.

They can be made 48 hours before the service, without expenses or penalties, in writing by WhatsApp at +54 9 294 4668996.


The date of the service can be modified without expenses or penalties 24 hours before the service, by WhatsApp at +54 9 294 4668996..

No show.

In case of not taking the service on the agreed date, time and place, 100% of the cost of the service will be charged as cancellation fees.


In the case of pregnant women, with the intention of protecting the mother and baby on the way, as a safety measure, you will not be able to make the trip in quadricycles with tracks. You can only attend dinner at the mountain shelter, paying a reduced rate (lower price).

Children under 3 years old may not even make the trip in quadricycles with tracks, they must be accompanied to the mountain shelter by a responsible adult.

In the event that the passenger manifests a condition or condition, and pretends not to make the excursion and a refund, he must present a medical certificate that supports his request.

In the event of a refund, it will be made through the same payment method with which the service was purchased.

In the event that, at the discretion of the service provider, the weather conditions imply a risk to the integrity of the passengers, the service will be canceled. The tour is not suspended due to rain or unfavorable weather.